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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Grima

October 15, 2025

5  out of  5
rating by Joseph Grima
"I recently purchased a new (to me) vehicle and traded in my previous vehicle with an on-line auto vendor. In order to complete this I was lucky enough to get the assistance of Alicia. She was so helpful and responsive, especially when a vendor driven deadline was approaching. She was an absolute pleasure to work with and I highly recommend her and this agency. I can't thank her enough! What more can I say.....a breath of fresh air."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Alicia was able to provide you with such helpful and responsive service during your vehicle purchase and trade-in. She truly is a valuable member of our team, and we're glad she made the process smooth and enjoyable for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever need anything else, please don't hesitate to reach out!"
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David Flanagan

October 12, 2025

5  out of  5
rating by David Flanagan
"Excellent communication via telephone, text, and e-mail. Agent Chris even came to my home when I was unable to drive to the nearby State Farm office. Chris is always friendly, informative, and patient; he is a 5-star agent."
We responded:
"Thank you for your honest feedback and kind words about Chris! We’re glad to hear that his communication and dedication made a positive impact on your experience. We strive to provide excellent service and value to all our clients!"
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Brian Sifert

October 7, 2025

5  out of  5
rating by Brian Sifert
"Kyle's office and his crew have amaze me again and provide me excellent service I have been a State farm customer for over 19 years good rate good pricing good all round they are true Lifesavers keep up the good work.!!!"
We responded:
"Brian, we truly appreciate your wonderful feedback and your loyalty as a State Farm customer for nearly two decades! We are committed to delivering outstanding service and it’s great to know their efforts have made a difference for you. Thank you for trusting us — we look forward to continuing to serve you with the same dedication for many many more years to come! Also, the Jeep looks great! 😎"
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Barton Cockey

October 7, 2025

5  out of  5
rating by Barton Cockey
"I was very impressed by Chris's thoroughness, attention to detail, and communication skills."
We responded:
"Thank you for sharing your experience! We're glad to hear that Chris's dedication and clear communication stood out. Your feedback means a lot to us and helps us continue delivering great service!"
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Lacey LaCroix

October 7, 2025

5  out of  5
rating by Lacey LaCroix
"Alicia Clements was a huge help! She was easy to talk to and very attentive to my insurance needs. I appreciated how straightforward she was about pricing and her follow up was outstanding. Thank you Alicia!"
We responded:
"Lacey, thank you for sharing your experience! We're glad Alicia could make the process smooth and clear for you. Your feedback means a lot, and we appreciate you recognizing her dedication. If you have any more questions or need further assistance, we're here to help!"
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Sally Boivin

October 6, 2025

5  out of  5
rating by Sally Boivin
"I’ve been working with Alicia. She has been so professional and kind throughout all my interactions with her. She knows her insurance stuff inside out and made adding our house insurance by bundling to our account a smooth move. Thank you Alicia. We appreciate you and you kindness and knowledge regarding our insurances. Keep up the good work"
We responded:
"Thank you for sharing your positive experience! We're delighted that Alicia was able to assist you with expertise and kindness throughout the process. It’s wonderful to know she made bundling your homeowners insurance seamless. Your appreciation means a lot to us, and we’ll make sure Alicia hears your thoughtful feedback. We look forward to continuing to support your insurance needs!"
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Kathryn Lacy

October 5, 2025

5  out of  5
rating by Kathryn Lacy
"I recently had a great experience with Alicia! She was very friendly and helpful☺️She was able to get me a homeowner’s policy with better coverage and lower rates than my previous policy! Thank you"
We responded:
"Thank you for your kind feedback! We're glad Alicia could help you find better homeowner's insurance coverage at a lower rate. We appreciate your business and support!"
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Bibi Khan

October 2, 2025

5  out of  5
rating by Bibi Khan
"Alicia was very knowledgeable with my request and was very helpful."
We responded:
"Thank you Bibi for this wonderful review! We appreciate you and your business! "
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Merzeena Hussain

September 30, 2025

5  out of  5
rating by Merzeena Hussain
"Very good customer service"
We responded:
"Merzeena, thanks for this review and the kind words. We strive to deliver excellent customer service and I'm glad we were able to do that for you!"
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Kimberly Carr

September 23, 2025

5  out of  5
rating by Kimberly Carr
"Chris took the time to help me understand my options and lower my rate. Great customer service!"
We responded:
"Thank you so much for taking the time to leave a review. We're glad Chris was able to provide excellent customer service and help you save!"
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Kieran Hetznecker

September 9, 2025

5  out of  5
rating by Kieran Hetznecker
"I had a great experience working with Alicia on Kyle's team. She gave me the best rates, and was extremely kind and helpful throughout the entire process. Her attention to detail and her straightforward approach was a breath of fresh air! Can't thank Alicia enough for her help and for helping me save money!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Alicia provided you with exceptional service and helped you secure the best rates. If you ever need assistance in the future, don't hesitate to reach out!"
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Jamie Rose

August 21, 2025

5  out of  5
rating by Jamie Rose
"Great service as always it's always the best when someone has the opportunity to be the bearer of great news!"
We responded:
"Thank you for leaving us this review Jamie!"
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Barbara Allen

August 20, 2025

5  out of  5
rating by Barbara Allen
"I’ve never been sorry I switched to State Farm Auto and Home insurance. The rates are decent and the Drive Safe and Save ap shows me how carefully (or not) I’m driving, where ‘events’ took place ot then rewards me with a discount off my auto insurance rates. The focus is on safety, something that’s important to all of us."
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Justin Monaghan

August 18, 2025

5  out of  5
rating by Justin Monaghan
"Been great to work with for years"
We responded:
"Thanks for these kinds words and the review. We look forward to working with you for years to come!"
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Robert Arnold

August 15, 2025

5  out of  5
rating by Robert Arnold
"Easy to work with and knowledgeable!"
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John Cramer

August 15, 2025

5  out of  5
rating by John Cramer
"Great agency to work with! Alicia was spectacular!"
We responded:
"Appreciate this amazing feedback and for this 5 star review!"
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Attiya Khan

August 12, 2025

5  out of  5
rating by Attiya Khan
"Alicia Clements is an excellent agent highly recommend! Very patient and understanding and kindness goes a long way!"
We responded:
"Attiya, we're thrilled to hear Alicia delivered on our goal of excellent customer service. We appreciate you, your business and this review!"
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Ryan Carey

August 11, 2025

5  out of  5
rating by Ryan Carey
"Best Insurance Agency in the 518!!"
We responded:
"Thank you for this review and for the kinds words! We appreciate you and your support!"
Profile photo of Christopher Clements

Christopher Clements

August 8, 2025

5  out of  5
rating by Christopher Clements
"We have been with State Farm for years and when I changed Agents to update my insurance we worked with Alicia. I couldn't be more satisfied with her level of care for me as a customer also, her attention to detail. She saved me money with the multiple line discount and got me set up for life insurance. Thank you! I will absolutely be recommending her to my friends and family!"
We responded:
"Thank you for taking the time to leave this review, Chris! Your recommendation means a lot!"
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Tymeka Howard

August 8, 2025

5  out of  5
rating by Tymeka Howard
"My experience with working with Kyle at State Farm is that they listen to what your needs are and they give you the best rates that they can they always there when you need them. They have excellent customer service and the staff that is along with him is great if anyone is looking for car insurance ,life insurance, and homeowners insurance This is the place where you want to get your policies in place. I have my whole family with this company and we just love it. I thank them for all that they do they will not stir you wrong."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you and your family have had such a positive experience with Kyle and our team. Your trust means a lot to us, and we’re always here to help with your insurance needs. We appreciate you and your business -thanks again for your recommendation!"
Profile photo of Deb Newell

Deb Newell

August 7, 2025

5  out of  5
rating by Deb Newell
"Kyle is very professional while being down to earth. He gave multiple options to help me decide which policy to choose. Highly recommend!"
We responded:
"Thank you for your recommendation! We're glad we could provide helpful options and professional service. If you need anything else, we're here to help!"
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Matthew Lerner

August 7, 2025

5  out of  5
rating by Matthew Lerner
"Great experience with Kyle, dealt with all my questions. Very responsive and knowledgeable!"
We responded:
"Thank you for sharing your experience! We're happy to hear we provided knowledgeable and responsive service!"
Profile photo of Janet Rice

Janet Rice

August 6, 2025

5  out of  5
rating by Janet Rice
"State Farm has insured our vehicles and home for over 20 years. Kyle Magne is so helpful and responsive. He will text or email and is always available to chat by phone. The State Farm app is also very user friendly to manage policies and payments. Five Stars for Kyle & Team!"
We responded:
"Thank you for your loyalty and wonderful feedback and taking the time to leave us a review! We appreciate your support and look forward to serving you for years to come!"
Profile photo of Chris M

Chris M

July 25, 2025

5  out of  5
rating by Chris M
"Alicia and Kyle take good care of their customers! Friendly, patient, and knowledgeable."
We responded:
"Thanks so much for these kinds words and for sharing your experience, Chris!"
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steve pennisi

July 25, 2025

5  out of  5
rating by steve pennisi
"I called and spoke to Alicia. She was exceptional in every way as a representative for Kyle’s office."
We responded:
"Steve, thanks for this feedback and taking the time to leave a review! I'm glad to hear Alicia achieved our goal of delivering exceptional customer service to every customer. We appreciate you and your business!"